Working on Compassion

On my way to work I had a thought about compassion and my lack of it sometimes. I think it is something that I need to work on. Everyone deserves to be treated kindly. Sometime i think my unawareness of myself has led me to treat people with a lack of respect. Especially working with people and their computers. That is a perfect example. Let's say I have someone on the line and they tell me their computer isn't working, (sometimes I have to bite my tongue because I feel like saying, " No crap your computer isn't working or you wouldn't be calling me, hurry up and get to the point what's wrong with your computer.") ; in this scenario i shouldn't be so inpatient and I need to take into consideration the persons level of knowledge on the matter. I need to keep that in mind in everything I do. I am going at my pace, and I need to stop and consider the other peoples pace to get a better understanding of where there at and to flow more with others. I am a one track solution finder and I can be easily distracted, but now that I am aware of my lack of compassion I will need to work on being compassionate. Happy 4th of July to All.